Do you need help? Then you’ve come to the right place!

The Break Loose Customer Service team provides fast, detailed responses to your questions by email. Responses are usually within 8 hours, however in most cases you will receive your answer within 2 – 3 hours.

But before you email us you may want to check out our Frequently Asked Questions (FAQ) section. We have answers to the most commonly asked questions so you may not even need to send an email.

Once you have purchased your activity, you’ll need to print the invoice which will contain complete booking details at the foot of the invoice. The booking details will include the operators contact details and their local telephone number. If you have last-minute questions or need to make a change once you arrive at your destination, you can call them directly and they’ll look after you.

Of course, sometimes you just want to get in contact with a real person, right away. We understand. Simply click here to send an email directly to the Break Loose Customer Service team.

Our postal address details are:

Break Loose Publications
PO Box 5014
MINTO NSW 2566 Australia